Domotz Pro User Guide QR code Print

6.1. Resuming an Agent after changing Agent hardware

PLEASE, CONTACT DOMOTZ SUPPORT BEFORE YOU CHANGE THE HARDWARE


If you ever need to change the hardware that your Agent is running on and don’t want to lose your configuration you should contact Domotz Support at support@domotz.com who will give you instructions. Once these instructions have been followed you will be able to connect to the http portal and you will see a button to ‘Resume Agent’. This will allow you to move your current configuration over to the new hardware without losing it.

Note: It is very important that you do not delete the Agent from the Domotz Web Portal before moving to the new hardware or you will lose all your details.

 
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