Domotz Pro User Guide


The Domotz portal gives users all the available information and administrative features related to the account, associated Agents, licences and teams.


The following sections are available:


  • Apps: whre you go to open the Domotz web application, or download the Desktops or Mobile Apps.


  • Team: used for team management (visible to Team Masters only) 


  • Subscriptions: List of Agents installed and details about credits and subscription plans


  • Add an Agent: use this section if you want to download versions of Domotz Agent for your NAS, your Raspberry Pi or other platforms. 


  • Account: insert your account details here (for example billing info, company details, etc.)


  • Settings: manage your account services and public APIs

5.1. Team Management

Domotz Pro is designed to allow members of the same organization to access, in a controlled way, the same pool of Agents. The owner of the Domotz Pro account (Team Master) can create team members.

5.1.1. Team Master

A Team master is responsible for the administration multiple networks.
He can:


  • Use all features of domotz


  • Buy and extend licences


  • Create and remove team members



5.1.2. Team Members

A Team member can access any Agent set up by the Team (either Team Master or other Team Members).

He can:


  • Access all features of an Agent, exactly like his Team Master


  • Set-up his own set of alerts



A Team Member:


  • Cannot buy or extend licences


  • Cannot create or remove other team members


  • Can (if allowed by the Team Master) share an Agent with people external to the team


  • Cannot view or change Account Info

5.1.3. Field Operators

This is a special type of Team member. They have the same capabilities as normal Team Members, but only permissioned on certain agents assigned by the Team Master.


Field Operators can also configure new Agents, and by default, they will have access to these configured Agents.

5.1.4. Configuring Team Members

Team Masters (only) will have a Team section available in the user portal as shown in the screenshot below.

You can add a new Team Member or Field Operator by clicking on the Add member button. 

The email address specified will receive an email with a link to finalize the Domotz account providing a new password.

If you don't see the incoming email please check your spam folder, or delete the member and create it again.


PLEASE NOTE: the email that you specify as Team Member or Field Operator can't be an already existing Domotz Account. 

By Default any new Domotz account can add one Team Member (or Field Operator) free of charge. If you'd like to have more than one Team Member you can click on Add More Capacity button. 

You can purchase multiple of 5 Team Memebers packages, at the cost of 25€/$/£ each. The cost will be added to your monthly subscription, visible in your Account Info section @5.4.1. Account Info‍ . 


After your capacity is increased you will be able to add additional Team Memebrs and/or Field Operators.

FOR OLD CUSTOMERS: As a valued supporter of Domotz Pro we grant you up to X team members at no charge, where X is the closest multiple of 5 starting from the number of Team Members already configured in your account. 

5.2. Subscriptions

The Subscriptions menu is where you can manage all your account Agents. You may have a mix of prepaid and Subscription agents.

5.2.1. Your Agents

In this view you see a list of your current Agents including Version, Status and Expiration dates.


In case you use Domotz Credits billing type (see @2.1. Account billing type‍), you can also see how many credits you have available and extend Agent expiration date by clicking on Extend. Credits History*

*Only for users with Credits Account type (see @2.1. Account billing type‍)


Credits History will give you the complete history of credits purchased/used on your account:

5.2.2. Agent Management

In this section, you will be able to manage your agents:


  • Activation status
  • Agent Version
  • Extend expiration
  • Shorten expiration
  • Rename Agents
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