Domotz Pro User Guide

3. INSTALLING AND STARTING THE DOMOTZ AGENT

3.1. Installing a Domotz Box

 

Make sure you have an account:


• You can create an account at: https://portal.domotz.com/signup. Or you can log in at: https://portal.domotz.com/login. If you don’t know your
username, check with the person that manages your company’s Domotz account. You
will need to be listed as a member of your company’s team. New team members can be
added in the portal at: https://portal.domotz.com/  


Check your billing info:


Please refer to @2.1. Account billing type‍ to understand which account billing type you have. (if you are a new user your account is a Subscription account).

 

• If you have a Credits account you can verify your available credits by logging in to https://portal.domotz.com/ with your Domotz account credentials. If you need more credits, check with your team leader. Send an email to support@domotz.com if you need any help with this. You will be
able to activate a Domotz Agent without any credits but you will need to add credits
within 24 hours in order to be able to continue monitoring the Agent.


If you have available credits, when the Domotz Agent is activated 12 credits will automatically
be allocated to the Agent giving it a 12-month expiration. This can then be changed
later should you wish (see section @4.1. The Multisite Dashboard‍ for more details.)

 

• If you have a Subscription account please verify your payment information by logging in to https://portal.domotz.com/portal/account with your Domotz account credentials. The payment will be made automatically at the begining of every new month. 

 

Make sure you have the mobile app:


• You’ll need a Domotz app for the installation process. Download the Domotz Android or
iPhone app.

 

3.1.1. Activating your Domotz Box

1) Connect the Domotz Box to the network you want to monitor, by plugging it in to the
network (router or a network switch) using the network cable provided. Plug the box
into a power source and make sure it’s ON. 

 

2) Wait 5 minutes while the Box is automatically provisioned with the latest software.
Please do not disconnect the Box during this phase.


3) Connect your mobile phone to the same network as the Box. Open your app and
press “Find new Agent” from the left side hamburger menu. Once the Domotz Agent is
found, you’ll be prompted to tap the “Configure” button.*


4) You’ll be prompted to Login. Insert your Domotz Pro account credentials and press
“Login” and name your Agent/Site to activate your agent.

 


The manual part of the configuration is done. The Domotz Agent will proceed with scanning
the network and detecting all the devices. This can take anywhere from a few up to
10 minutes, depending on how many devices there are on the network.

 


*Alternative Local Set-Up: If you encounter any issues with step 3 of the instructions, you can also
configure your Domotz Box by searching for the IP address of the Domotz Box on your local network.
Once you have the IP you can use any browser to go to http://<ip address>:3000 . Afterwards, continue on to step 4.

3.2. Installing on Other Supported Platforms

Domotz Agent is available, for free, on a number of platforms, such as: 


• Windows PC/Server

• Ubuntu 16.04 or higher

• QNAP NAS 
• Synology NAS
• ReadyNAS

• Raspberry PI for self-installation

• Virtual Machine / Virtual Server

 

Note: Installing the Agent on platforms other than the Domotz Box is not
recommended for professional monitoring because OS changes in third-party platforms
may introduce incompatibilities. In addition, we may not be able to provide
technical support and advice related to those platforms. Note that not all features
are available on third-party hardware. (special configurations, Violet device blocking,
etc.)

The Domotz Agent complete auto-update feature is only available on Domotz Box

3.2.1. Domotz Agent Installation on QNAP


To install the Domotz Agent on your QNAP:

 

  • Visit the App Center on your QNAP NAS.
  • Search for the Domotz app in the Home Automation Section.
  • Once you find the Domotz application click “Install”. Once the installation is completed click “Open”

Below are some screenshots outlining the steps in the process.

 

3.2.1.1. QNAP first time set-up

The next step is to configure your Domotz Agent.

 

By clicking Open on the first time you will be brought to the Domotz Agent activation page.

 

 

If you already have a Domotz account, you can login straight away. Otherwise you can create a domotz account signing up from here (please make sure you specify the right Country):

 

 

 

Once logged in you can finally activate your agent, with the following steps:

 

  1. Assign a name to the Agent
  2. Specify whether you run the agent at home or office
  3. Press the “Activate your agent” button

 

 

Once this has done , the Domotz Agent will proceed scanning your network for devices. This will take anything from a few minutes up to 15 minutes depending on how many devices you have on your network.

 

 

At this point you can download the mobile app (if you do not have already) and open it.

 

PLEASE NOTE:


By pressing “Done” you will enter the local Domotz Agent Web UI.

This is not the main Domotz app, that is accessibile from mobile apps and our website. The local Agent Web UI is only meant to provide a small subset of the Domotz features (Agent info, Network Info, Route Analsis, Speed Test).

3.2.2. Domotz Agent Installation on Synology


To install the Domotz Agent on your Synology:

 

  1. Visit the App Center on your Synology NAS.
  2. Search for the Domotz app.
  3. Once you find the Domotz application click “Install”. Once the installation is completed click “Open”

Below are some screenshots outlining the steps in the process.

3.2.2.1. Synology first time set-up

 

The next step is to configure your Domotz Agent.

 

By clicking in the Domotz Hub for the first time you will be brought to to the Domotz Agent activation page.

 

NOTE: If you can't see the Domotz Hub app don't worry. If the Domotz Package is in Running mode, please connect to port 3000 of your NAS with a web browser, like this: <NAS_IP_ADDRESS>:3000 and you'll be inside the Domotz Agent login page. Another way to install the Agent would be to download the Domotz Pro mobile App on your phone and follow the steps to Add a New Agent: the App will find the Domotz Agent running inside the NAS automatically. @4.1.1. Sidebar menu

 

If you already have a Domotz account, you can login straight away. Otherwise you can create a domotz account signing up from here (please make sure you specify the right Country):

 

Once logged in you can finally activate your agent, with the following steps:

 

  1. Assign a name to the Agent
  2. Specify whether you run the agent at home or office
  3. Press the “Activate your agent” button

 

 

Once this has done , the Domotz Agent will proceed to scanning your network for devices. This will take anything from a few minutes up to 15 minutes depending on how many devices you have on your network.

 

 

At this point you can download the mobile app (if you do not have already) and open it.

 

By pressing “Done” you can enter the local Domotz Agent Web UI

 

PLEASE NOTE:
By pressing “Done” you will enter the local Domotz Agent Web UI,

This is not the main Domotz app, that is accessibile from mobile apps and our website. The local Agent Web UI is only meant to provide a small subset of the Domotz features (Agent info, Network Info, Route Analsis, Speed Test)

3.2.3. Domotz Agent Installation on RASPBERRY PI

3.2.3.1. Getting started

 

This section contains a few tips and tricks on how to get started with the Domotz Agent on your Raspberry Pi. We’ll go through what you need to get going with a brand new Raspberry Pi, so if you already have Raspbian installed, you can skip straight to section @3.2.3.3. Installing the Domotz Agent‍ . The Agent is compatible with all Raspberry Pi platforms to date, as of February 2016.

 

If you bought a Raspberry Pi or pre-configured memory card from Domotz, please proceed to section @3.2.3.4. First time setup‍ , after connecting your Raspberry Pi to a power adapter and your network.

 

If your Raspberry Pi has the Snap package installed, you can simply install Domotz PRO from the Snap store, following the instructions @3.2.3.5. Install from the Snap store‍.

 

Note that your Raspberry Pi needs to have a network interface of some kind, or the Domotz Agent won’t be able to detect the devices on your network.

 
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