Domotz Pro User Guide QR code Print

4.6.3. Device Alerts

In this section you can set alerts for any device on your network. On the left is the device name or MAC address. There are three main options for each device:

 

  • Custom – Device specific customized alerts 

 

  • Standard – the alert type that can be reused for more than one device

 

  • No – Indicates that there is no alert associated to this device

 

The buttons related to individual devices turn green or red depending on if they have been selected (Green for Custom and Standard, Red for No Alerts). The alerts are configured by tapping on either the standard gearbox icon or + button for the device you want to set up the alert to. This takes you to the Alert Configurator page.

4.6.3.1. Standard and Custom Alert Configurator

This page is used to set up events and medium for different alerts.


The Alert Configurator is also accessible from the individual device alert page (see section @4.4.3. Alerts‍ )

Configured standard alerts will be consistent among all devices using these Alerts whereas the Custom Alerts are unique to the device for which they have been configured. You can choose whether to receive mobile app push notifications, emails to the account associated with Domotz Pro, or both.

4.6.3.2. Setting an Event on a TCP Service

The Custom Alerts tab allows you to configure Events for TCP Services as well as for SNMP Sensors. You can configure a maximum of 20 TCP services per device.

Select the service you wish to monitor by tapping on the + button next to it. You will then see it appear in the Events configured for that device. You can then select to receive notifications via mobile push notification or email. To remove monitoring of the service, click on the red X next to the port number.

Above: An example of TCP email alert.

4.6.3.3. Setting an Event on a SNMP Sensor

To set an Event for an SNMP Sensor you should click on the “Configure an SNMP alert” button and you will get the following popup with a list of currently configured Sensors or the possibility to create a new sensor (will take you to the SNMP Configuration screen previously described):

By selecting the Sensor you will be able to configure up to 3 Events per sensor. The type of alert will depend on whether the Sensor is a String or Numeric value.


String:

Numeric:

You will then see the configured Alerts appear in your list of Custom Alerts configured for your account:

You can remove the Event by clicking on the red X or set the alert to be received via email or mobile push.

Events cannot be edited. The Event formula will be shown below the alert name in the Alerts tab but you can only delete an Event. If you want to change the formula a new Custom Event will need to be created.

Events are tied to the Agent and not the user, so if you add/remove an Events this will affect anyone who is monitoring this Agent as well. i.e. If you delete an SNMP Sensor Event, another user who was receiving alert messages for this Sensor will no longer receive them.

Above: SNMP email alert example
Above: SNMP push Alert example
 
powered by tomehost