Domotz Pro User Guide

4.4. Device Details

Once you tap on a device you enter the Device Details screen. This is the page where all the information and operations for a device are available.


There are five default tab screens available, Info, Connect, Alerts, History and Eyes and some other tab screens which vary depending on the type of device (for instance Config, for IP-based PDUs, smart plugs or supported Home Controllers, Interfaces for SNMP-enabled Network Interface traffic and mappings and other device-specific tabs).


4.4.1. Info

The info view of a device allows you to do a lot of different things, from getting basic details about the device, to editing the device name and location, adding a note, selecting the type of device it is, etc. We’re going to cover most of the options in detail in this section and explain the functionality of every option. Type

To change the device type, simply click on the Edit icon next to the device name. 


On top most Common Types will be presented, scrolling down all types are shown grouped by Category (Audio&Video, Home&Office, Network, Smart Home, Mobile, Server, Engineering).


To select the type you want to assign to your device, simply tap on one of the available types. Name, Location, Zone

To change the name of your device, simply click on the Edit icon and you’ll jump to the Device Properties section. The procedure is the same for entering the Location or Zone information.


Location is the room/site where the device is located and Zone is the area within the location (Rack, Floor #, etc.). These are all free text fields that also maintain a list of possible values so you don’t have to insert the same information multiple times. Important/Indifferent

The Important/Indifferent option allows you to filter devices based on if they’re important or not for your company.


For example, your NAS would potentially be a device that you would like to be sure is always online and therefore you could mark it to be Important, then by tapping on the categories button in the main menu in the Domotz app, you can easily filter for important devices only.

Important/Indifferent this is a key concept within Domotz. Since all features of Domotz are available for each device in the home, this is a way for professional installers and service providers can use to identify devices they want to monitor.

It’s very easy to configure the Important/Indifferent status of a device. Simply tap on either word to change the device from important to indifferent. In this example, the device is set to Important.

For some device types (e.g. Network Equipment) the device is marked as Important by default. This capability and its behavior can be controlled and configured from the Portal, under the Account  Settings section.


This is the list of types automatically marked as Important:


Home Automation



Network Equipment


Printer & Fax


Smart Power Plug



Heating & Cooling

Security System


Audio & Video

Speaker & Amp


Custom Device

Healthcare Device



PoE Switch

Media Player

Audio Player Add To Favorites

You can add devices to your favorites list in order to have quick access if you want to be able to check in on them more often than the rest of your devices. To add a favorite, simply tap on the star in the Add to Favorites box and it’ll change from grey to yellow to indicate you made this device a favorite.

Favorite is an information local to the user app. You may set different Favorites for the web app and others for the mobile app. Delete Device

This option allows you to delete a device as the name suggests. You would use this option to remove a device that isn’t likely to re-appear on the network for whatever reason. In the screenshot below, we have a device that went offline 1 month ago and it should potentially be a prime candidate to be removed from your list of devices.

The delete of an offline device is a logical remove of the device from the view. If it reconnects to the network, it’ll appear again in the list of devices. This allows the user to be always fully informed of the real status of the network and any connected device. It is possible to remove ALL the offline devices in once, from the Offline tab  “Remove all offline devices” button.

You can also remove an online device. In this case all device data will be deleted and the device will reappear as new at the next scan.

Also dummy devices and external Hostames/IPs can be deleted in the same way. Customizable Offline

This allows you to determine how long a device must be unresponsive before being considered offline. Domotz checks for the status of all devices every 30 seconds and by default reports the device as offline if it has not responded for 2 minutes (10 minutes for mobile devices). For some devices this may be too frequent. If you would like to change this behaviour you can increase this up to a maximum of 24 hours. Details on how to do this are in the screenshots below:

Once you have changed the setting the Status line will now reflect the new frequency. Please note that there are 3 possible Status messages:


  • Online


  • Online – Unreachable: the device has not responded at the last status check but has not yet reached the new customized offline threshold. E.g. for the first 10 minutes a mobile device with Custom Offline thresholds set (10 minutes) disappears from the network


  • Offline

Mobile devices by default will use a custom time window of 10 minutes to avoid frequent online/offline messages from being sent. This can be edited just like any other device. Power on/off, power re-cycle

& PoE Network switch mapping


In case a device is connected to a PDU, a smart plug or a PoE network switch, additional elements are shown in the Info section. Power control to on/off or just re-cycle the device are directly available at this level: Native Reboot buttons for supported devices

For certain supported devices we also include a Reboot Now button which makes use of the native reboot software commands to the device itself. This button will be visible below the Status section as in the image below. For a complete list of supported devices, refer to the Community forum pages at

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